Disclaimer and Return Policy

Thank you for shopping at TH&F.  If you're not happy with your purchase, we’re more than happy to help you.  Please contact us at 940-872-1399 to speak with a sales person about why your you're not happy with your purchase. 

 

RETURNS ON CONSUMABLES 

You have 30 days to return an item from the date of purchase. To be eligible for a return here at TH&F, the product that you purchased must be unopened & still in its original packaging.  We require a receipt or proof of purchase to be eligible for a return. 

 

RETURNS ON DIFFUSERS

you have 12 months to return a diffuser from the date of purchase. To be eligible for a return here at TH&F, the diffuser must be accompanied by a receipt or proof of purchase. 

 

REFUNDS

Once we have received your item, we will let you know that we’ve received it & that we are in the process of evaluating the item.  All refunds will be back to the same method of purchase.  

 

SHIPPING 

You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable & non-negotiable. If you are issued a refund, the cost of shipping will be deductible from it.